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Eshaan Arya
Enterprise SaaS Delivery
Summary
I work across implementation, project delivery, and customer success — taking enterprise SaaS from discovery and configuration through training and go-live.
Experience
Data Analytics Consultant — Industry Practicum
Community First Bank of Indiana · West Lafayette, Indiana
Jan 2026 — May 2026
- Analyzed end-to-end banking workflows to identify bottlenecks, delays, and rework.
- Quantified cycle times, wait times, and exception drivers using workflow data.
- Provided data-backed automation recommendations through executive-ready visualizations and presentations.
Implementation Consultant
HighRadius Technologies · Hyderabad, India
Jul 2022 — May 2025
- Delivered workflow transformation initiatives that increased automation from 42% to 70%, reducing manual processing and improving operational efficiency.
- Recovered a high-risk Cash Application implementation from red to green in under one month by resolving delivery blockers, aligning stakeholders, and increasing automation by 28 percentage points.
- Led 3+ end-to-end enterprise SaaS onboarding and implementation projects for Fortune 500 clients, from discovery through UAT, go-live, and user adoption.
- Supported system integrations between the SaaS platform, SAP, Oracle ERP, and third-party banking applications, coordinating testing, data validation, and issue resolution.
- Managed multiple concurrent, time-sensitive implementations, coordinating timelines, client communications, risks, and dependencies to support on-time delivery.
Intern
HighRadius Technologies · Hyderabad, India
Aug 2021 — Jun 2022
- Completed year-long training in Cash Application implementation, supported enterprise client delivery, exceeded automation targets, and was promoted to full-time Implementation Consultant.
Education
Master of Science, Business Analytics and Information Management
Purdue University, Daniels School of Business · West Lafayette, IN · CGPA 3.54 / 4.00
Aug 2025 — Aug 2026
Bachelor of Technology, Computer Science Engineering
SRM Institute of Science and Technology, School of Computing · Chennai, India · CGPA 8.46 / 10.00
May 2018 — May 2022
Skills
Enterprise SaaS Implementation
Requirements Gathering
Discovery Workshops
Solution Design
Process Mapping
Platform Configuration
UAT
Go-Live Management
Customer Training
Change Management
Stakeholder Management
Project Management
REST APIs
SQL
Data Mapping
Data Validation
ERP Integrations
SAP
Oracle
Microsoft Dynamics 365
MongoDB
System Troubleshooting
Python
Power BI
Excel
Business Analytics
Reporting
Process Analysis
Automation Measurement
Product Adoption
Certifications
- Microsoft Certified: Azure AI Fundamentals — Microsoft—
- SAP Certified — SAP S/4HANA Cloud — SAP—